OneDSA AppSign in

Privacy Policy

OneDSA App is owned and operated by OneLoan Financial Service.

Effective date: 6 September 2026

This Privacy Policy describes how OneLoan Financial Service (“Company”, “we”, “us”, “our”) collects, uses, stores, and shares personal information when you use OneDSA App (the “App”). We respect your privacy and process data in line with applicable Indian law, including the Information Technology Act, 2000 and rules thereunder, and the Digital Personal Data Protection Act, 2023 where applicable.

1. Who we are

OneDSA App is owned and operated by OneLoan Financial Service, with registered / correspondence address at A110, Lawrence Trade Center, Panchal Nagar, Anand Nagar, Vasai West, Vasai-Virar, Maharashtra 401202. For privacy requests email support@oneloan.in.

2. Information we collect

  • Account & profile: name, gender, mobile number, email, city, role (e.g. DSA Executive), date of birth if provided, and authentication data. If you use Sign in with Google, Google shares the email address and name on that Google account with us.
  • Usage data: searches and tool activity (company / PIN / calculator / policy / offer / support flows), device and browser type, IP address, and approximate logs needed for security and performance.
  • Support content: messages, attachments, and company update requests you submit through Help & Support.
  • Notifications: preferences for in-app, browser, or phone push alerts you enable, and device push tokens needed to deliver those alerts on the Android app.
  • Advertising (Android app): advertising identifier and coarse device/app signals used by Google AdMob to serve banner ads in the installed Android app. The website does not show these ads.

We do not require you to upload full customer KYC dossiers into the App for basic tool use. If you paste or attach customer details in support tickets, you remain responsible for having a lawful basis to share them.

3. How we use information

  • Create and secure your account; verify identity where needed.
  • Provide company, PIN, calculator, policy, offer, and support features.
  • Respond to support requests and improve App reliability.
  • Send service notices and optional alerts you opt into.
  • Show banner advertisements in the Android app (Google AdMob).
  • Detect abuse, prevent fraud, and comply with law or regulator requests.

We do not sell your personal data.

4. Legal bases / purposes

We process personal data to perform our contract with you (providing the App), for legitimate business interests (security, product improvement), with your consent where required (e.g. optional notifications), and to meet legal obligations.

5. Sharing

We may share data with:

  • Infrastructure and auth providers (e.g. cloud hosting, email/OTP, and Google Sign-In) under contract.
  • Google (AdMob / Google Mobile Ads) on the Android app, including the advertising ID and ad-request data, so banner ads can be served and measured. Ads may be personalized where allowed by your consent and applicable law.
  • Our personnel and authorised processors who need access to operate the App.
  • Authorities when required by law, court order, or to protect rights and safety.

We do not share your profile with lenders for marketing without a separate lawful arrangement. Partner bank data shown in the App is reference content, not a transfer of your personal profile to those banks.

6. Advertising (Android app)

The installed Android app may display a banner ad at the bottom of signed-in agent screens using Google AdMob (App ID ca-app-pub-6581275835097242~4791302371). Login, signup, admin, and legal pages do not show ads. Browser use of onedsa.in does not load AdMob.

Ad serving uses Google's advertising identifier and similar technologies. Where required (for example EEA/UK), we present Google's consent form before personalized ads. You can reset advertising identifiers in Android settings. We apply a parental-guidance content rating to reduce mature ads.

7. Retention

We retain account and usage records while your account is active and for a reasonable period afterward for audits, dispute resolution, and legal compliance, then delete or anonymise where feasible.

8. Security

We use industry-reasonable technical and organisational measures (access controls, encrypted transport, least-privilege practices). No method of transmission or storage is 100% secure; please protect your login credentials and Google account.

9. Your choices & rights

  • Access or correct profile details in the App where available.
  • Delete your account in the App under Profile → Delete profile & account (or request deletion / restriction by emailing support@oneloan.in).
  • Withdraw consent for optional notifications in settings / browser controls.
  • Limit or reset advertising on Android via system settings (Google → Ads / advertising ID). EEA/UK users may also see a Google consent / privacy options form.
  • Contact us at support@oneloan.in for other privacy requests.

10. Children

The App is intended for adults engaged in DSA / partner business. We do not knowingly collect personal data from children under 18.

11. Cross-border processing

Servers or processors may be located in India or other jurisdictions. Where data is transferred, we take steps consistent with applicable law to protect it.

12. Changes

We may update this Privacy Policy periodically. The effective date above will be revised when we publish changes. Continued use of the App after an update constitutes acceptance of the revised policy where permitted by law.

13. Contact / grievance

Privacy or grievance contact: support@oneloan.in

OneLoan Financial Service
A110, Lawrence Trade Center, Panchal Nagar, Anand Nagar, Vasai West, Vasai-Virar, Maharashtra 401202

Signed-in users may also use Help & Partner Support Desk.